20 standard reports + AI natural language queries
Daily Revenue Summary
Financial
Revenue breakdown by payment method, service type
Monthly P&L Statement
Profit & loss with labor, parts, overhead breakdown
Month-over-Month Comparison
Revenue trends and growth analysis
Accounts Receivable Aging
Outstanding invoices by 30/60/90 day buckets
Technician Productivity
Operations
Hours billed vs. available, efficiency rate per tech
Revenue per Technician
Revenue and profit contribution by technician
Bay Utilization Report
Bay occupancy rate, idle time, throughput
Average RO Cycle Time
Time from check-in to delivery, by service type
Parts Margin Analysis
Parts
Markup rates, cost vs. sell price, margin by category
Inventory Valuation
Current stock value, slow movers, dead stock
Parts Turnover Rate
How fast each part category sells
Customer Retention Rate
Customers
Return rate, churn risk, lifetime value
New Customer Acquisition
New customers by source (walk-in, referral, VAPON App)
Average Repair Value
ARV trends by customer segment
Declined Repair Recovery
Sales
Declined items, follow-up status, conversion rate
Upsell Success Rate
Additional services sold vs. recommended
Warranty Claims Summary
Compliance
Claims filed, approved, denied, pending
Compliance Audit Trail
ADAS, EPA, state inspection records
Marketing ROI
Marketing
Campaign performance, cost per acquisition
VAPON Lead Conversion
App-generated leads, conversion rate, revenue